Not "live in three months" — 13 phases with a readable scope

Each phase has a deliverable and an effort range in working days. Checks are switched on gradually, so the plant is never stopped by a system it has not learned.

Talk to an engineer

The worst thing you can do is switch everything on at once

A production system breaks on data and rules, not on features. Master data arrives incomplete, routings are written the way a technologist remembers them, blocking is turned on in week one, and a shift stands still. So the work is split into 13 phases, each with an effort range instead of a calendar promise.

What has to be in place first

A Creatio 8.x environment (on-premise, private cloud or Creatio cloud) licensed for your users, a decision on interface language and time zone, and people on your side: a process owner, a technologist, a storekeeper, quality and a Creatio administrator. We install the `SynManufacturing` package with its components and compile the configuration. Demo data is a separate decision: good for learning, never moved to production.

The 13 phases and what each delivers

01
Preparation
Packages, licences, languages, time zone, the demo-data decision.
3–6 days
02
Organisation and access
Users, roles, workplaces, operation rights, approval routes.
3–6 days
03
Master data
Products, partners, warehouse structure, work centres, calendars, tools, equipment, qualifications, people.
10–25 days
04
Engineering
Bills of materials, routings, technological maps, revisions, change notices, quality criteria.
8–30 days
05
System settings
Every settings group with a starting value and the Off → Warn → Block ramp-up.
3–6 days
06
Opening balances
Stock by bin, batch and serial number, open orders, a reconciled balance.
3–8 days
07
Planning go-live
Demand, contracts, the order queue, plans, MRP, purchasing, scheduling.
5–10 days
08
Shop-floor go-live
Shift calendar, assignments, the operator workstation, andon, time, shift fact, OEE.
5–12 days
09
Warehouse go-live
Receiving, putaway, issue, transfer, backflush, the print centre.
4–8 days
10
Quality and defence go-live
Inspections, NCR / CAPA / 8D, traceability, acceptance acts, export control, staff reservation.
5–12 days
11
Maintenance go-live
Equipment board, preventive and repair orders, calibration, the equipment check.
3–6 days
12
Background jobs
Twelve scheduled jobs: what they do and how to see they ran.
1–2 days
13
Pilot, cutover and hypercare
A pilot line, a parallel run, the KPIs, the cutover and the way back.
15–30 days

That is 68 to 161 working days of effort. It is not a calendar duration: phases with independent dependencies run in parallel, and the pace is set by your data and your people. We draw the calendar after phase two, when the real state of the master data is visible.

Off → Warn → Block: checks are switched on gradually

The key checks — export control, the equipment check, material shortage on backflush, qualifications, WIP limits, acceptance acts — have three modes. **Off**: the check does not run and you collect data. **Warn**: the system warns and records the reason, but lets the action through. **Block**: the action is refused until the reason is cleared. In 2.1.0 export control, the equipment check and material shortage ship in **warn** on purpose, and modes are switched in one place: Manufacturing settings → System settings.

Who does what

Yours

Master data, engineering data and opening balances. Nobody but you knows which routing is current and what is really in the bin. We supply import templates and completeness checks.

Joint

Configuration to your rules, roles and approval routes, training and the pilot. We show the mechanism, you say how your plant must work, and decisions go into settings, not conversations.

Ours

The `SynManufacturing` package and its components, the settings model, documentation, migration scripts and support.

The pilot, the parallel run and the way back

The cutover happens on one line or one area. The pilot runs alongside your current bookkeeping until the KPIs agree: output per shift, operation start times, stock discrepancy, andon signals. Then the next area follows. The way back is written in advance: which checks return to **warn**, and how to restate balances.

Training and handover

Training is by role: planner, shift master, operator, storekeeper, quality inspector, buyer, HR and administrator. The operator learns at the operator workstation, not in a presentation. Administrators get their own block: settings, roles and rights, approval routes, background jobs, label templates, fields and reports with Creatio's own tools.

After go-live

The first weeks are hypercare: we are available daily and watch the log, the background jobs and what users complain about. Then regular support: write to info@syntech.digital. What it covers, the hours and the response times are set in the support agreement rather than on this website, and you see them before you sign. Upgrades to our releases come with it: the package installs over the old one, and your own work sits in your own packages, untouched. The warranty period is agreed per project and written into the contract.

The documents you receive

The user guide

65 sections across 11 areas, in three languages, describing every screen and action. A working document, not a brochure.

The commissioning plan

The same 13-phase document, with checklists and dependencies, that we run the project from.

Let us size your scope, not an average one

Send us how many products, BOM levels and routings you have, and we will walk the 13 phases with your numbers. The calendar comes out of that conversation, not out of an average.

· ІНТЕРФЕЙС