Defence production where every unit can be proven
One data environment for engineering, the line, and finance: specifications, production tasks, warehouse, serial numbers, and contract documents — in your perimeter, on Creatio. You deploy the system in your own environment; we provide the evidence base you use for security authorization under Resolution No. 712.
What Creatio certificates cover and what remains your responsibilityYou are under scrutiny from four sides at once
A state contract is not an order. It is a promise, signed, and someone will come to check that you kept it. The customer asks about one delivery date and what has already shipped. The military representative will not sign the act until he has seen the test protocol and the batch documents. A licence audit looks at qualifications, equipment, calibration and whether the documentation in use is current. An export raises the end-user question: who they are, what confirms the intended use, and which licence covers it.
The answers exist in the plant. The problem is where they live: the military representative's folder, an engineer's mailbox, the planner's spreadsheet, the certificate file at the warehouse. Assembling them takes weeks, and sometimes a shipment that does not leave.
Syntech Manufacturing does not add one more folder. It keeps the answers where they are created: in receiving, in the operation, in the inspection, in the act, in the issue document.
The seven threads they pull on
State contracts and delivery dates
a contract is flagged as a state contract: defence order code, the customer's military unit, the military representation, the advance offset percentage. Then come stages, specification, delivery schedule and production orders behind each delivery. A traffic-light board shows plan, forecast and actual for every delivery, with buffer days and the delay reason. A delivery made late counts as late and stays in the on-time statistics.
Military acceptance and the act archive
an act covers a batch, a delivery or a list of serial numbers. The acceptance type is military representative, customer or internal QC. The act carries the decision, remarks and a printed form from your own template. Every serial knows its act, and a shipment without an accepted act is stopped or flagged, as you set it. The person who submits an act cannot decide on it. The internal signature block is marked "not a qualified e-signature", and there is a connection point for an external qualified-signature provider.
NATO codification
the product card carries a 13-digit NSN, the NIIN is derived automatically and the NCAGE is validated. A separate list holds codes by supplier and manufacturer, and the NSN goes onto the label.
Export control
export classification on the product. Licences with line items and usage charged by quantity and value. Parties with a screening status: cleared, under watch or denied. End-use certificates linked to the licence. The check runs before the issue is written: denied parties and destinations are always blocked, the rest warn or block as you decide.
Traceability, recall and the electronic dossier
from a serial number down to component batches and supplier certificates, and up to the customer, the contract and the act. Everything affected is held or recalled in one action. The unit passport puts the composition with batches, the routing with operators and times, and the quality results on one printed page. An as-designed vs as-built comparison shows the effective revision and the reason for every substitution.
Staff reservation and qualifications
the military registration tab keeps a change history for each employee. Reservation lists select candidates and control the quota, 50% by default. The system warns 30 days before a deferment lapses and keeps the critical-enterprise decisions. Beside it, the qualification matrix is checked at operation start and, depending on your setting, blocks or warns.
Licence audit: equipment, documentation, evidence
an equipment register with MTBF/MTTR, maintenance and calibration dates, and repair orders. Current revisions of technical documentation. The audit evidence pack is assembled from the product: a readiness check, licence scope by product, 17 registers and a cover sheet with a SHA-256 hash. A log of issued packs lets you download any of them again.
The requirement matrix: what is met and what is not
We scored version 2.0.0 against the Ukrainian defence-manufacturing requirement matrix. Of its 37 functions, eight are platform-level (record-level rights, audit logs, backup, isolated deployment) and come from Creatio, so we left them out. That leaves 29 business requirements, scored strictly. "Met" means the whole requirement can be completed in the product today, with no manual assembly and no external systems. "Partial" means part of it works. "Not met" means the product does not do it. All 29 rows are below; we removed none.
27 met · 0 partial · 2 not met — out of 29 business requirements
Licensing of development and manufacture of military equipment
Records of the qualified composition of personnel
Qualifications sections, qualifications required on operations, check at operation start
Licensing of development and manufacture of military equipment
Records of equipment
Equipment register: passports, preventive maintenance, repair orders, calibrated measuring instruments
Licensing of development and manufacture of military equipment
Technological documentation kept under version control
BOM/routing revisions with change notices; tech maps versioned, operator sees current version
Licensing of development and manufacture of military equipment
Produce the evidence pack for a licence audit within an hour
Evidence pack: readiness check, licence scope by product, 17 registers, SHA-256 cover sheet, log of issued packs
Special permit for access to state secrets (business part)
Nomenclature of positions and register of clearances
No clearance register; job titles come from the Creatio contact record only
NATO standardisation and codification
Item master with NATO codes and "our part number ↔ NSN"
NATO codification tab: NSN, NIIN, NCAGE, codes per supplier, search by NSN
NATO standardisation and codification
Product configuration
Variants, approved and actual substitutions by serial number, as-designed vs as-built comparison for every unit
NATO standardisation and codification
Versioned bill of materials with change history
Revisions tab with side-by-side comparison; engineering change notices with approval
Export control
Register of permits and licences
Export licences section: items, quantity and value usage, statuses, expiry job
Export control
Register of end users
End-user flag and screening (cleared / watch / denied) with audit trail on the account
Export control
Register of end-use certificates
End-use certificates section (EUC, IIC, DV), linked to licence and end user
Export control
Automatic shipment block when no valid licence exists
Check runs before Issue; denied parties always blocked, licence block is a setting
Quality system: ISO 9001, AQAP 2110
Non-conformance register
Non-conformances section; NCRs open automatically from inspections, andon, receiving, acts
Quality system: ISO 9001, AQAP 2110
Corrective and preventive actions
CAPA section with actions, due dates and an effectiveness check, linked to the NCR
Quality system: ISO 9001, AQAP 2110
8D
8D report with steps D1–D8, 5 Whys and an Ishikawa diagram, printable
Quality system: ISO 9001, AQAP 2110
End-to-end batch and serial traceability, component batch to finished unit
Traceability search both directions: tree, graph, affected list, Excel/CSV export
Quality system: ISO 9001, AQAP 2110
…through to the acceptance act
The trace reaches shipments, customers and acceptance acts; each serial carries its act
Military representation and acceptance
Acceptance acts
Acceptance acts section: military rep / customer / QC types, decision, printed form from a template; shipment without an accepted act is stopped or flagged
Military representation and acceptance
Test protocols
Printable protocol from the inspection: parameters, limits, conclusion, both signatures
Military representation and acceptance
Batch accounting
Batches with supplier batch and certificate, bin storage, FEFO/FIFO, movement log
Military representation and acceptance
Electronic archive of acceptance documents linked to batch and customer
Product dossier: certificates, inspections, acts, shipments with customer; ZIP with attachments
Defence procurement and digital marketplaces
Production planning against the queue of orders from units
Order queue of unit requests, contract deliveries and sales orders, ranked, with promised dates
Defence procurement and digital marketplaces
Advance-payment records
Advances tab: received, offset per shipment, balance; purchase requests tagged to the contract
Defence procurement and digital marketplaces
Item catalogue synchronisation (DOT-Chain Defence)
No integration with DOT-Chain Defence or any other defence marketplace
Defence procurement and digital marketplaces
Delivery-date control for every order
Delivery schedule per contract line: plan, forecast, actual, on track / at risk / late, delay reason; a late delivery counts as late
Critical-enterprise status and staff reservation
HR records with military registration data
Military registration tab on the employee: category, MOS, rank, TCC, documents, history
Critical-enterprise status and staff reservation
Building and maintaining staff-reservation lists
Reservation lists: candidate proposal by filters, line statuses, printed form, CSV export
Critical-enterprise status and staff reservation
Control of the quota and of renewal deadlines
Quota gauge against the critical-enterprise decision; daily job warns before deferments lapse
Critical-enterprise status and staff reservation
History: who left reservation, when and why
Reservation history with reason and comment; dismissal removes lines automatically
What we do not do
We publish this list deliberately: you will meet every item in your first week, and better now than during an acceptance.
No register of state-secret clearances
position nomenclature, clearance form, authority and validity are not in the product. Record-level access control comes from the Creatio platform, not this module.
No integration with DOT-Chain Defence
nor with another defence marketplace.
No e-signature provider is bundled
acts and protocols have a connection point for a qualified electronic signature; the signature itself needs an external provider.
End-user screening is manual
there is no sanctions-list API; the officer records his own check and the system keeps the trail.
The checks warn by default rather than block
denied parties and destinations are always blocked. The licence, certificate, acceptance act, qualification, equipment and WIP-limit checks only warn by default, until an administrator switches them to Block. Most new features ship switched off, and each plant turns them on after testing in a test environment. That is your decision.
Mobile works without an offline mode
51 of the 61 sections have mobile pages. Starting, pausing and completing an operation from a phone is available but switched off by default; turn it on after testing on your own devices. Receiving and approvals stay on the web. For work without internet there is an offline pack of recipes and routings that opens in any browser.
Financial accounting stays external
the module records advances, their offset against shipments and order costs; it does not replace an accounting system.
The digital floor is view-only for now
the floor plan shows work-centre status, andons and the people on the current shift. From it you can open a record and acknowledge an andon. Starting operations from the plan and moving people are still in development.
And one thing plainly: the product holds no certification. We built it to the requirements of Ukrainian defence manufacturing, which is not the same as being certified against them.
CERTIFICATES AND SCOPE
Certificates: what they cover and what they do not
Certified at the vendor
ISO/IEC 27001:2022 — development and support of the no-code platform for process automation and CRM. Bureau Veritas, UK.ISMS.287, valid through 08.06.2028. The ISMS has operated since 2016. ISO 9001:2015 — software development, customization of automated systems, Creatio Cloud service, and customer support. TÜV NORD, valid through 15.04.2028. In place since 2019. This demonstrates that platform releases are produced within audited management systems.
Certified for the vendor cloud
SOC 2 Type II — an independent annual audit of Creatio Cloud controls, including DR and BCP procedures. ISO/IEC 27017 and 27018 cover cloud-service security and protection of personal data in the cloud. For on-premise deployment, your infrastructure is outside this scope.
Capabilities, not certificates
GDPR — built-in tools supporting compliance with the EU regulation. HIPAA — mechanisms for protecting medical data. WCAG 2.0–2.2 AA, Section 508, and EN 301 549 — interface accessibility capabilities.
Important
A vendor certificate does not make your system compliant. It is evidence used in assessing your system — and that assessment is conducted by the system owner, meaning you.
Where it runs and who controls it
In your perimeter
on-premise or private cloud, your decision. The manufacturing contour runs with no external service.
Roles, rights and audit
Creatio provides record- and column-level rights, change logs, SSO and two-factor authentication. The module adds 15 functional roles, from planner and QC inspector to military representative and export-control officer, each with its own workplace. Record-level rights for sensitive data (payroll and rates, military registration, licences, acceptance acts) are configured for you as part of the implementation project.
Two-person rules
the author of a purchase request cannot approve it. Whoever drafted a shift assignment cannot approve it. The author of a non-conformance decision cannot approve it. Whoever submits an acceptance act cannot decide on it. Production order and request statuses change only through the defined actions, and the server checks every change.
Isolation by contract and project
access to a contract, an order or a product is set by role, so a neighbouring product stays invisible to teams that do not need it.
Upgrades keep your changes
localization ships inside the package, so a reinstall keeps the translations, and your own changes live in your own package.
Three languages in one installation
English, Ukrainian and Russian across objects, fields, lookups and messages, mobile included. Each user picks the language.
What Creatio certificates cover and what remains your responsibility
Certificate scope, authorization under Resolution No. 712, and responsibility boundaries.
Test us on a contract of your own
Bring your state contract and one serial number. In the demo we take them from the delivery schedule to the acceptance act, the licence check and the evidence pack, and we show the two rows of the matrix the product does not cover.
Як це виглядає в системі
Реальні екрани Syntech Manufacturing на платформі Creatio: планування, склад, якість, зміни, OEE, Andon і маркування.

Виробниче планування
Діаграма Ганта за робочими центрами з залежностями, статусами, завантаженням і деталями кожної операції.

Історія руху запасів
Повний журнал приймання, видачі та внутрішніх переміщень із партією, кількістю, комірками, документом і відповідальним.

Контроль якості
Фінальна інспекція за критеріями: допустимі межі, фактичні значення, статуси вимірювань, коментарі та підсумковий результат.

Календар змін
Планування персоналу за робочими центрами: зміни, вихідні, відрядження та контроль покриття потрібної кількості працівників.

OEE та First Pass Yield
Доступність, продуктивність, якість, OEE і FPY по робочих центрах із порівнянням з цільовими показниками.

Andon-сигнал з робочого місця
Оператор повідомляє про нестачу матеріалів, проблему якості, поломку, інструмент або небезпеку безпосередньо з операції.

Маркування серійного виробу
Друк етикетки DataMatrix для серійного номера з шаблоном, попереднім переглядом та історією друку.

Маркування партії
Етикетка партії з кодом, кількістю, датою виготовлення, терміном придатності та штрихкодом Code 128.

Коміркове зберігання
Пошук складських комірок за зоною, товаром, партією або серійним номером із відображенням місткості та статусу.

Карта складських комірок
Візуальна карта зон і проходів зі статусами вільних, частково зайнятих, зайнятих та заблокованих комірок.

Налаштування Andon
Налаштування ролей сповіщення, строків ескалації та автоматичної зупинки операції після Andon-сигналу.

Конструктор шаблонів етикеток
Візуальне створення етикеток для партій і серійних виробів із плейсхолдерами, штрихкодами та попереднім переглядом.