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    Defence production where every unit can be proven

    One data environment for engineering, the line, and finance: specifications, production tasks, warehouse, serial numbers, and contract documents — in your perimeter, on Creatio. You deploy the system in your own environment; we provide the evidence base you use for security authorization under Resolution No. 712.

    What Creatio certificates cover and what remains your responsibility

    You are under scrutiny from four sides at once

    A state contract is not an order. It is a promise, signed, and someone will come to check that you kept it. The customer asks about one delivery date and what has already shipped. The military representative will not sign the act until he has seen the test protocol and the batch documents. A licence audit looks at qualifications, equipment, calibration and whether the documentation in use is current. An export raises the end-user question: who they are, what confirms the intended use, and which licence covers it.

    The answers exist in the plant. The problem is where they live: the military representative's folder, an engineer's mailbox, the planner's spreadsheet, the certificate file at the warehouse. Assembling them takes weeks, and sometimes a shipment that does not leave.

    Syntech Manufacturing does not add one more folder. It keeps the answers where they are created: in receiving, in the operation, in the inspection, in the act, in the issue document.

    The seven threads they pull on

    State contracts and delivery dates

    a contract is flagged as a state contract: defence order code, the customer's military unit, the military representation, the advance offset percentage. Then come stages, specification, delivery schedule and production orders behind each delivery. A traffic-light board shows plan, forecast and actual for every delivery, with buffer days and the delay reason. A delivery made late counts as late and stays in the on-time statistics.

    Military acceptance and the act archive

    an act covers a batch, a delivery or a list of serial numbers. The acceptance type is military representative, customer or internal QC. The act carries the decision, remarks and a printed form from your own template. Every serial knows its act, and a shipment without an accepted act is stopped or flagged, as you set it. The person who submits an act cannot decide on it. The internal signature block is marked "not a qualified e-signature", and there is a connection point for an external qualified-signature provider.

    NATO codification

    the product card carries a 13-digit NSN, the NIIN is derived automatically and the NCAGE is validated. A separate list holds codes by supplier and manufacturer, and the NSN goes onto the label.

    Export control

    export classification on the product. Licences with line items and usage charged by quantity and value. Parties with a screening status: cleared, under watch or denied. End-use certificates linked to the licence. The check runs before the issue is written: denied parties and destinations are always blocked, the rest warn or block as you decide.

    Traceability, recall and the electronic dossier

    from a serial number down to component batches and supplier certificates, and up to the customer, the contract and the act. Everything affected is held or recalled in one action. The unit passport puts the composition with batches, the routing with operators and times, and the quality results on one printed page. An as-designed vs as-built comparison shows the effective revision and the reason for every substitution.

    Staff reservation and qualifications

    the military registration tab keeps a change history for each employee. Reservation lists select candidates and control the quota, 50% by default. The system warns 30 days before a deferment lapses and keeps the critical-enterprise decisions. Beside it, the qualification matrix is checked at operation start and, depending on your setting, blocks or warns.

    Licence audit: equipment, documentation, evidence

    an equipment register with MTBF/MTTR, maintenance and calibration dates, and repair orders. Current revisions of technical documentation. The audit evidence pack is assembled from the product: a readiness check, licence scope by product, 17 registers and a cover sheet with a SHA-256 hash. A log of issued packs lets you download any of them again.

    The requirement matrix: what is met and what is not

    We scored version 2.0.0 against the Ukrainian defence-manufacturing requirement matrix. Of its 37 functions, eight are platform-level (record-level rights, audit logs, backup, isolated deployment) and come from Creatio, so we left them out. That leaves 29 business requirements, scored strictly. "Met" means the whole requirement can be completed in the product today, with no manual assembly and no external systems. "Partial" means part of it works. "Not met" means the product does not do it. All 29 rows are below; we removed none.

    27 met · 0 partial · 2 not met — out of 29 business requirements

    Licensing of development and manufacture of military equipment

    Records of the qualified composition of personnel

    Met

    Qualifications sections, qualifications required on operations, check at operation start

    Licensing of development and manufacture of military equipment

    Records of equipment

    Met

    Equipment register: passports, preventive maintenance, repair orders, calibrated measuring instruments

    Licensing of development and manufacture of military equipment

    Technological documentation kept under version control

    Met

    BOM/routing revisions with change notices; tech maps versioned, operator sees current version

    Licensing of development and manufacture of military equipment

    Produce the evidence pack for a licence audit within an hour

    Met

    Evidence pack: readiness check, licence scope by product, 17 registers, SHA-256 cover sheet, log of issued packs

    Special permit for access to state secrets (business part)

    Nomenclature of positions and register of clearances

    Not met

    No clearance register; job titles come from the Creatio contact record only

    NATO standardisation and codification

    Item master with NATO codes and "our part number ↔ NSN"

    Met

    NATO codification tab: NSN, NIIN, NCAGE, codes per supplier, search by NSN

    NATO standardisation and codification

    Product configuration

    Met

    Variants, approved and actual substitutions by serial number, as-designed vs as-built comparison for every unit

    NATO standardisation and codification

    Versioned bill of materials with change history

    Met

    Revisions tab with side-by-side comparison; engineering change notices with approval

    Export control

    Register of permits and licences

    Met

    Export licences section: items, quantity and value usage, statuses, expiry job

    Export control

    Register of end users

    Met

    End-user flag and screening (cleared / watch / denied) with audit trail on the account

    Export control

    Register of end-use certificates

    Met

    End-use certificates section (EUC, IIC, DV), linked to licence and end user

    Export control

    Automatic shipment block when no valid licence exists

    Met

    Check runs before Issue; denied parties always blocked, licence block is a setting

    Quality system: ISO 9001, AQAP 2110

    Non-conformance register

    Met

    Non-conformances section; NCRs open automatically from inspections, andon, receiving, acts

    Quality system: ISO 9001, AQAP 2110

    Corrective and preventive actions

    Met

    CAPA section with actions, due dates and an effectiveness check, linked to the NCR

    Quality system: ISO 9001, AQAP 2110

    8D

    Met

    8D report with steps D1–D8, 5 Whys and an Ishikawa diagram, printable

    Quality system: ISO 9001, AQAP 2110

    End-to-end batch and serial traceability, component batch to finished unit

    Met

    Traceability search both directions: tree, graph, affected list, Excel/CSV export

    Quality system: ISO 9001, AQAP 2110

    …through to the acceptance act

    Met

    The trace reaches shipments, customers and acceptance acts; each serial carries its act

    Military representation and acceptance

    Acceptance acts

    Met

    Acceptance acts section: military rep / customer / QC types, decision, printed form from a template; shipment without an accepted act is stopped or flagged

    Military representation and acceptance

    Test protocols

    Met

    Printable protocol from the inspection: parameters, limits, conclusion, both signatures

    Military representation and acceptance

    Batch accounting

    Met

    Batches with supplier batch and certificate, bin storage, FEFO/FIFO, movement log

    Military representation and acceptance

    Electronic archive of acceptance documents linked to batch and customer

    Met

    Product dossier: certificates, inspections, acts, shipments with customer; ZIP with attachments

    Defence procurement and digital marketplaces

    Production planning against the queue of orders from units

    Met

    Order queue of unit requests, contract deliveries and sales orders, ranked, with promised dates

    Defence procurement and digital marketplaces

    Advance-payment records

    Met

    Advances tab: received, offset per shipment, balance; purchase requests tagged to the contract

    Defence procurement and digital marketplaces

    Item catalogue synchronisation (DOT-Chain Defence)

    Not met

    No integration with DOT-Chain Defence or any other defence marketplace

    Defence procurement and digital marketplaces

    Delivery-date control for every order

    Met

    Delivery schedule per contract line: plan, forecast, actual, on track / at risk / late, delay reason; a late delivery counts as late

    Critical-enterprise status and staff reservation

    HR records with military registration data

    Met

    Military registration tab on the employee: category, MOS, rank, TCC, documents, history

    Critical-enterprise status and staff reservation

    Building and maintaining staff-reservation lists

    Met

    Reservation lists: candidate proposal by filters, line statuses, printed form, CSV export

    Critical-enterprise status and staff reservation

    Control of the quota and of renewal deadlines

    Met

    Quota gauge against the critical-enterprise decision; daily job warns before deferments lapse

    Critical-enterprise status and staff reservation

    History: who left reservation, when and why

    Met

    Reservation history with reason and comment; dismissal removes lines automatically

    What we do not do

    We publish this list deliberately: you will meet every item in your first week, and better now than during an acceptance.

    No register of state-secret clearances

    position nomenclature, clearance form, authority and validity are not in the product. Record-level access control comes from the Creatio platform, not this module.

    No integration with DOT-Chain Defence

    nor with another defence marketplace.

    No e-signature provider is bundled

    acts and protocols have a connection point for a qualified electronic signature; the signature itself needs an external provider.

    End-user screening is manual

    there is no sanctions-list API; the officer records his own check and the system keeps the trail.

    The checks warn by default rather than block

    denied parties and destinations are always blocked. The licence, certificate, acceptance act, qualification, equipment and WIP-limit checks only warn by default, until an administrator switches them to Block. Most new features ship switched off, and each plant turns them on after testing in a test environment. That is your decision.

    Mobile works without an offline mode

    51 of the 61 sections have mobile pages. Starting, pausing and completing an operation from a phone is available but switched off by default; turn it on after testing on your own devices. Receiving and approvals stay on the web. For work without internet there is an offline pack of recipes and routings that opens in any browser.

    Financial accounting stays external

    the module records advances, their offset against shipments and order costs; it does not replace an accounting system.

    The digital floor is view-only for now

    the floor plan shows work-centre status, andons and the people on the current shift. From it you can open a record and acknowledge an andon. Starting operations from the plan and moving people are still in development.

    And one thing plainly: the product holds no certification. We built it to the requirements of Ukrainian defence manufacturing, which is not the same as being certified against them.

    CERTIFICATES AND SCOPE

    Certificates: what they cover and what they do not

    Certified at the vendor

    ISO/IEC 27001:2022 — development and support of the no-code platform for process automation and CRM. Bureau Veritas, UK.ISMS.287, valid through 08.06.2028. The ISMS has operated since 2016. ISO 9001:2015 — software development, customization of automated systems, Creatio Cloud service, and customer support. TÜV NORD, valid through 15.04.2028. In place since 2019. This demonstrates that platform releases are produced within audited management systems.

    Certified for the vendor cloud

    SOC 2 Type II — an independent annual audit of Creatio Cloud controls, including DR and BCP procedures. ISO/IEC 27017 and 27018 cover cloud-service security and protection of personal data in the cloud. For on-premise deployment, your infrastructure is outside this scope.

    Capabilities, not certificates

    GDPR — built-in tools supporting compliance with the EU regulation. HIPAA — mechanisms for protecting medical data. WCAG 2.0–2.2 AA, Section 508, and EN 301 549 — interface accessibility capabilities.

    Important

    A vendor certificate does not make your system compliant. It is evidence used in assessing your system — and that assessment is conducted by the system owner, meaning you.

    Where it runs and who controls it

    In your perimeter

    on-premise or private cloud, your decision. The manufacturing contour runs with no external service.

    Roles, rights and audit

    Creatio provides record- and column-level rights, change logs, SSO and two-factor authentication. The module adds 15 functional roles, from planner and QC inspector to military representative and export-control officer, each with its own workplace. Record-level rights for sensitive data (payroll and rates, military registration, licences, acceptance acts) are configured for you as part of the implementation project.

    Two-person rules

    the author of a purchase request cannot approve it. Whoever drafted a shift assignment cannot approve it. The author of a non-conformance decision cannot approve it. Whoever submits an acceptance act cannot decide on it. Production order and request statuses change only through the defined actions, and the server checks every change.

    Isolation by contract and project

    access to a contract, an order or a product is set by role, so a neighbouring product stays invisible to teams that do not need it.

    Upgrades keep your changes

    localization ships inside the package, so a reinstall keeps the translations, and your own changes live in your own package.

    Three languages in one installation

    English, Ukrainian and Russian across objects, fields, lookups and messages, mobile included. Each user picks the language.

    What Creatio certificates cover and what remains your responsibility

    Certificate scope, authorization under Resolution No. 712, and responsibility boundaries.

    Test us on a contract of your own

    Bring your state contract and one serial number. In the demo we take them from the delivery schedule to the acceptance act, the licence check and the evidence pack, and we show the two rows of the matrix the product does not cover.

    · ІНТЕРФЕЙС

    Як це виглядає в системі

    Реальні екрани Syntech Manufacturing на платформі Creatio: планування, склад, якість, зміни, OEE, Andon і маркування.

    Виробниче планування

    Виробниче планування

    Діаграма Ганта за робочими центрами з залежностями, статусами, завантаженням і деталями кожної операції.

    Історія руху запасів

    Історія руху запасів

    Повний журнал приймання, видачі та внутрішніх переміщень із партією, кількістю, комірками, документом і відповідальним.

    Контроль якості

    Контроль якості

    Фінальна інспекція за критеріями: допустимі межі, фактичні значення, статуси вимірювань, коментарі та підсумковий результат.

    Календар змін

    Календар змін

    Планування персоналу за робочими центрами: зміни, вихідні, відрядження та контроль покриття потрібної кількості працівників.

    OEE та First Pass Yield

    OEE та First Pass Yield

    Доступність, продуктивність, якість, OEE і FPY по робочих центрах із порівнянням з цільовими показниками.

    Andon-сигнал з робочого місця

    Andon-сигнал з робочого місця

    Оператор повідомляє про нестачу матеріалів, проблему якості, поломку, інструмент або небезпеку безпосередньо з операції.

    Маркування серійного виробу

    Маркування серійного виробу

    Друк етикетки DataMatrix для серійного номера з шаблоном, попереднім переглядом та історією друку.

    Маркування партії

    Маркування партії

    Етикетка партії з кодом, кількістю, датою виготовлення, терміном придатності та штрихкодом Code 128.

    Коміркове зберігання

    Коміркове зберігання

    Пошук складських комірок за зоною, товаром, партією або серійним номером із відображенням місткості та статусу.

    Карта складських комірок

    Карта складських комірок

    Візуальна карта зон і проходів зі статусами вільних, частково зайнятих, зайнятих та заблокованих комірок.

    Налаштування Andon

    Налаштування Andon

    Налаштування ролей сповіщення, строків ескалації та автоматичної зупинки операції після Andon-сигналу.

    Конструктор шаблонів етикеток

    Конструктор шаблонів етикеток

    Візуальне створення етикеток для партій і серійних виробів із плейсхолдерами, штрихкодами та попереднім переглядом.